There are two potential Employment Insurance (EI) related benefits:
· EI Sickness benefits
o Applicable to individuals who have been asked to self-isolate or quarantine
o Does not require a medical or doctor’s certificate
o If unable to apply due to sickness, you can apply later, and benefits will be paid retroactively
· Workers Laid off due to the COVID-19 virus
Application Process
Visit the Employment and Social Development Canada (ESDC) website
1. Gather supporting documents – You must have your records of employment (ROEs) from your employer(s), but a medical certificate won’t be necessary for those who have been asked to self-isolate or quarantine. Service Canada advises people to apply right away even if you don’t have these documents as you can send them in later.
2. Complete the online application– This includes making sure you have: the names and addresses of your employers in the last 52 weeks, the dates employed with each employer and the reasons you’re no longer employed, and personal information including mailing address, Social Insurance Number (SIN), and banking information.
3. Provide supporting documents- You can visit My Service Canada Account (MSCA) to view ROEs that have been issued to you by past and current employers.
4. Receive access code by mail – Service Canada will mail you a benefit statement, which includes a 4-digit access code. You need this code and your SIN to get updates about your application and to complete biweekly reports.
5. Review your application status
The one week waiting period can be waived by calling 1-833-381-2725
· Emergency Care Benefit
o Up to $900 paid every two weeks
o Benefits paid for up to 15 weeks
o Individuals who don’t qualify for EI and:
§ Have been sickened by COVID-19
§ Are in quarantine, or
§ Have to stay at home to care for children or other family members
Application Process:
· Via the Canada Revenue Agency MyAccount portal, or
· Through your My Service Canada account, or
· By calling a toll-free number that has not yet been announced
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